Return & Replacement Policy
At CustomChics, we are dedicated to delivering quality products and ensuring your satisfaction. We understand how important it is for you to receive a product that meets your expectations, and weβre here to help if something goes wrong.
Please take a moment to review our policy:
Returns
We currently do not accept returns, and all sales are final.
Refunds
We do not offer refunds for our products.
7-Day Replacement Guarantee
In the rare event that you receive a damaged or defective product, we offer a hassle-free replacement within 7 days of delivery.
How to Request a Replacement
To request a replacement, please:
- Record an unboxing videoΒ showing the product's condition upon delivery. This helps us understand the issue better.
- Contact our customer service teamΒ within the 7-day window, providing the video and your order details.
Eligibility for Replacement
Replacements are available for products that are found to be damaged or defective upon delivery.
Shipping for Replacements
Weβll take care of the shipping costs to send you a replacement, so you donβt have to worry.
We appreciate your trust in CustomChics and are always here to assist you. If you have any questions or need further assistance, please feel free to reach out to our customer service team atΒ care@customchics.in.
Thank you for choosing CustomChics! Your satisfaction means everything to us.


Click The Banner
Begin your journey by clicking the banner on our website, which will direct you to our official Instagram page. There, you can easily submit your custom design request and get a personalized mobile cover tailored just for you!

Chat On Instagram
After clicking the banner, you will be redirected to our official instagram. Here, you can communicate your design preferences, including colors, patterns, and any specific images you'd like to include. Our team is ready to assist you and ensure that your vision comes to life.

Get Your Preview
Once we've crafted your design, we will send you a preview of your custom mobile cover via Instagram. Take your time to review it and let us know if any adjustments are needed. We want to make sure you're completely satisfied before finalizing your order!